Your Privacy and Our Online Security Policy

ProTravelGear.com and it's parent company Pro Travel Services, LLC., takes your privacy and personal information seriously.  We take all precautions and enact all security measures to ensure your information stays safe.

We will not sell your personal information -any of it - to anyone - EVER!

This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information


Your Security

At ProTravelGear.com, your online security is paramount. We take extensive precautions to ensure the highest levels of security for you online purchase and to protect your information.

This website protects all sensitive customer data, including name, address and credit card information, with 256-bit SSL encryption. To ensure your safety, make sure your browser supports SSL. (Netscape Navigator and Microsoft Internet Explorer versions 3.0 and above are compatible.)

All collection of sensitive information (such as credit card data) is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. Sensitive information submitted via our website is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 704-583-1100 or at customerservice@protravelgear.com.


Information Collection and Use

As the sole owners of the information collected on this site, we will not sell or rent this information to any other company or person.

We only have access to/collect information that you voluntarily give us via order placement, email correspondence, or other direct contact from you.

Unless you ask us not to, we may contact you via email in the future important changes to our company and its associated policies.

General Correspondence
We will use your information to correspond with you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request

Order Inquiries and Fulfillment
ProTravelGear.com automatically sends email confirmation of customer orders. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Customer Newsletters
ProTravelGear.com may send newsletters with news and promotional opportunities we feel are of interest to our customers. All recipients must opt-in to receive the newsletter. Any offer you receive will always include an opt-out feature, but you may also notify us by email, phone, fax or standard mail to have your email address permanently removed from our list.

Access to and Control Over Your Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at 704-583-1100 or by emailing us at customerservice@protravelgear.com.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.


Questions or Concerns

If you have any questions of concerns please contacts us directly at:

Email: customerservice@protravelgear.com.
Phone: 1-800-357-8728 or 1-704-583-1100
Fax: 1-888-505-1657

Mailing Address:

Pro Travel Services,LLC

10801 Southern Loop Blvd
Pineville, NC 28134


Privacy Policy Revisions

This policy was last revised on November 2011