Privacy Policy

Privacy Policy

This privacy policy sets out how ProTravelGear.com uses and protects any information that you give ProTravelGear.com when you use this website. ProTravelGear.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. {ProTravelGear.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

ProTravelGear.comand it's parent company Pro Travel Services, LLC., takes your privacy and personal information seriously.  We take all precautions and enact all security measures to ensure your information stays safe.

We will not sell your personal information -any of it - to anyone - EVER!

This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information

Your Security

At ProTravelGear.com, your online security is paramount. We take extensive precautions to ensure the highest levels of security for you online purchase and to protect your information.

This website protects all sensitive customer data, including name, address and credit card information, with 256-bit SSL encryption. To ensure your safety, make sure your browser supports SSL. (Netscape Navigator and Microsoft Internet Explorer versions 3.0 and above are compatible.)

All collection of sensitive information (such as credit card data) is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. Sensitive information submitted via our website is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-694-5307 or at service@protravelgear.com.

Information Collection and Use

As the sole owners of the information collected on this site, we will not sell or rent this information to any other company or person. We only have access to/collect information that you voluntarily give us via order placement, email correspondence, or other direct contact from you. Unless you ask us not to, we may contact you via email in the future important changes to our company and its associated policies.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

General Correspondence

We will use your information to correspond with you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Order Inquiries and Fulfillment

ProTravelGear.com automatically sends email confirmation of customer orders. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Customer Newsletters

ProTravelGear.com may send newsletters with news and promotional opportunities we feel are of interest to our customers. All recipients must opt-in to receive the newsletter. Any offer you receive will always include an opt-out feature, but you may also notify us by email, phone, fax or standard mail to have your email address permanently removed from our list.

Access to and Control Over Your Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at 888-694-5307 or by emailing us at service@protravelgear.com.

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at service@protravelgear.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Questions or Concerns

If you have any questions of concerns please contacts us directly at:

Email: service@protravelgear.com
Phone: 1-888-694-5307
Fax: 1-888-694-5307

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
GOOGLEANALYTICS Associated with Google Analytics and services.
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
IS_DEVELOPER_MODE Session crypt key to indicate whether system is in developer mode.
SAAS_DESIGNEDITOR_VISUAL_BLOCK_MANAGEMENT_MODE Indicates whether system is in visual block management mode.
SAAS_DESIGNEDITOR_THEME_PREVIEW_MODE Indicates whether system is in theme preview mode.
SAAS_DESIGNEDITOR_INLINE_TRANSLATION_MODE Indicates whether system is in inline translation mode.
MAGE_COOKIE Indicates that cookies are initialized.